It's important to note that banks provide restricted reimbursement for stolen locker items, limited to 100 times the annual rent. They typically lack records of locker contents and hold no liability for natural calamities. To safeguard valuable possessions within lockers, customers are encouraged to obtain separate insurance. Being aware of these regulations is vital for the protection of one's valuables.source https://timesofindia.indiatimes.com/life-style/people/you-kept-20-lakh-worth-of-gold-in-a-bank-locker-but-the-bank-has-no-record-of-whats-inside-what-happens-if-it-is-stolen/articleshow/133477082.cms